Questions tagged [app-store-connect]
Use this tag for questions related to Apple's App Store Connect. Do not post questions related to needing support and issues with the website. Only post questions related to using AppStore Connect in relation to developing your app.
app-store-connect
6,149
questions
857
votes
11
answers
173k
views
Xcode 7 error: "Missing iOS Distribution signing identity for ..."
I tried to upload my App to iTunes Connect resp. AppStore and got the following error:
Failed to locate or generate matching signing assets
Xcode attempted to locate or generate matching signing ...
710
votes
45
answers
196k
views
This action could not be completed. Try Again (-22421)
I am trying to upload an Apple TV App to the App Store for testing purposes, but I got the issue:
This Action could not be completed. Try Again (-22421)
as in the below image:
So what can I do?
527
votes
12
answers
290k
views
Missing Compliance status in TestFlight
When I added my latest build for internal testing with TestFlight, I saw that it had a "Missing Compliance" status.
Is this a major problem? Why does this appear? How can I resolve this ...
386
votes
23
answers
204k
views
Images can't contain alpha channels or transparencies
Apple has released new version of iTunes Connect & I got an error message when I tried to set Screenshots on itunes connect for my app.
"Images can't contain alpha channels or transparencies."
386
votes
7
answers
299k
views
iTunes Connect: How to choose a good SKU?
I'm reading the iTunes Connect Developer Guide as I'm trying to add a new application to iTunes Connect.
I'm a bit confused about the SKU number which I should provide. On page 81 in the above ...
371
votes
6
answers
175k
views
Proper way to renew distribution certificate for iOS
My distribution certificate is expiring on June 7th, along with all of my provisioning files. How do I properly renew it? Should I revoke it now and request a new one? If I do that than will all my ...
299
votes
9
answers
161k
views
ITSAppUsesNonExemptEncryption export compliance while internal testing?
I got this message while selecting build for internal testing.it says about setting ITSAppUsesNonExemptEncryption in info.plist what does it mean? is it necessary?
298
votes
26
answers
186k
views
Error ITMS-90717: "Invalid App Store Icon"
When I tried to submit an App to Itunes Connect I got the following error.
iTunes Store Operation Failed
Error ITMS-90717: "Invalid App Store Icon. The App Store Icon in the asset catalog in '...
294
votes
32
answers
78k
views
No accounts with iTunes Connect access have been found for the team
In Xcode, when I try to Product > Archive > Validate App I get the error:
No accounts with iTunes Connect access have been found for the team "TEAM_NAME". iTunes Connect access is required ...
286
votes
17
answers
104k
views
Submit to App Store issues: Unsupported Architecture x86
So I am trying to use the Shopify API. When I archive the app and validate it then there are no issues but when I submit it to the app store then it gives me the following issues.
ERROR ITMS-90087: "...
273
votes
15
answers
207k
views
What is App store screenshot size for 6.5" display?
Apparently, Apple documentation can't keep up with App Store changes. Until today, the biggest (optional) display size was a 5.8-Inch Super Retina Display with a resolution of 1125 x 2436 pixels. ...
264
votes
20
answers
345k
views
App Store Connect Screenshots Sizes for all iOS (iPhone/iPad/Apple Watch) devices
I'm trying to submit a new application to the App Store but now Apple requires screenshots for iPhones of 4.7 inch and 5.5 inch. Anyone has these screenshot specifications (size)?
I tried with:
640 ...
237
votes
30
answers
109k
views
My prerelease app has been "processing" for over a week in iTunes Connect, what gives?
I used Xcode 6.1.1 to upload a new version of a prerelease app to iTunes Connect so I could distribute it to my external beta testers. I've done this with two versions of the same app previously and ...
211
votes
10
answers
100k
views
ERROR ITMS-9000: "Redundant Binary Upload. There already exists a binary upload with build version '1.0' for train '1.0'"
I am trying to upload my build on iTunes Connect via Xcode 5.1.1 but it is continuously showing that it is loading and app is not getting uploaded. So I have tried uploading with Application Loader ...
205
votes
10
answers
59k
views
"Too many symbol files" after successfully submitting my apps
I downloaded Xcode 6 GM and submitted two Swift apps to the app store today. Both passed all pre-upload verification and all the other stuff they had to pass and were successfully submitted. But ...
204
votes
22
answers
90k
views
Validation Error: Invalid Bundle. The bundle at ... contains disallowed file 'Frameworks'
I'm trying to submit an app with the Xcode 6 GM, and I get this error on validation. The app has an action extension and a dynamic framework that's shared between the extension and the app itself.
I ...
195
votes
25
answers
146k
views
Build not visible in itunes connect
I want to test in app purchases therefore I uploaded build with xcode. I can see the build under "Prerelase" but not in "Versions". How long does it take to show up in "Versions"? It's been 30 minutes
183
votes
26
answers
81k
views
In-App Purchases stuck in "Missing Metadata" state
I am trying to set up in-app purchases but I don't know how to get rid of the "Missing Metadata" shown below.
The only yellow dot I see from the page is the "Localizations" section,...
170
votes
9
answers
168k
views
How to delete an app from iTunesConnect / App Store Connect [closed]
I submitted a brand new app to AppStore and it got rejected by the Lords ... (nothing new there). What I want to do is delete that app completely from my itunesconnect account. I don't know what apple ...
170
votes
39
answers
177k
views
No suitable records were found verify your bundle identifier is correct
I have created an app in App Store Connect and it has been in the "prepare for submission" state for more than 3 days. When I try to archive my app, and submit it to the app store it, displays this ...
166
votes
19
answers
144k
views
Development team not showing in Xcode
I am an self-employed iOS developer and so have my own iOS distribution membership.
For a few days, I am working as a developer in a team. My apple account has been added in their iTunes Connect / ...
158
votes
11
answers
63k
views
Reject binary with state waiting for review (can't find reject binary button)
I want to reject binary which is waiting for review and when I go to the path that Developer Guide specifies I can't find the button to reject the binary.
158
votes
10
answers
144k
views
Which iOS app version/build number(s) MUST be incremented upon App Store release?
Version/build fields for an iOS app include:
"Version" CFBundleShortVersionString (String - iOS, OS X) specifies the release version number of the bundle, which identifies a released ...
147
votes
22
answers
73k
views
No TestFlight invite email gets sent for internal users
I set up my application for TestFlight. For external users it is waiting for review. But if I want to invite internal users, I select them and press invite. iTunes Connects says they are invited now, ...
141
votes
11
answers
138k
views
How to remove a build from itunes connect?
I want to delete one of my app builds from new itunes connect site.
But I couldn't find a delete/remove button.
Any ideas?
138
votes
12
answers
32k
views
You are not authorised to use this service iTunes app upload error [closed]
Since the Apple "Users & Roles" update to iTunesConnect end of november 2015 some people have been experiencing an error message "iTunes Store operation Failed" and "You are not authorized to use ...
137
votes
28
answers
96k
views
Missing CFBundleIconName in Xcode9 iOS11 app release
I'm struggling to release a new version of our app using Xcode 9 built with iOS 11 SDK. Archiving and uploading the binary goes well without any issue. The build appears in iTunes Connect under ...
133
votes
14
answers
27k
views
Xcode 8.3.3 "No accounts with iTunes Connect access"
When trying to upload an App to iTunes connect in Xcode 8.3.3, I get the error:
iTunes Connect access for "Team-Name" is required. Add an account in the Accounts preference plane.
The account ...
131
votes
17
answers
84k
views
Get itunes link for app before submitting
I read in another post that you can submit the app without the binary but I based on what I have seen this is no longer possible. It seems you cannot submit without the binary and the binary is ...
130
votes
11
answers
137k
views
AppStore - App status is ready for sale, but not in app store
Status of app ready for sale still 9 June..
Like in there https://discussions.apple.com/message/8147141
App link : https://itunes.apple.com/us/app/yupek-mebel/id884771427?ls=1&mt=8
128
votes
3
answers
7k
views
App Store Connect message: Your account will soon need to be migrated to federated auth
I am getting this message on my App Store Connect:
Your account will soon need to be migrated to federated auth. You can start the process now or wait until August 28, 2020 for your account to be ...
117
votes
1
answer
9k
views
"Unexpected Machine Code" warning from iTunes Connect
After I uploaded my build to iTunes Connect by using Application Loader, I got an email about an issue "Unexpected Machine Code" see below.
Unexpected Machine Code - Your upload contains both ...
114
votes
20
answers
26k
views
Getting "Cannot verify client. (3000)" when trying to upload archive from Xcode to itunesConnect
Just updated to Xcode 7.1 and getting this error.
Was able to upload fine using 7.0.1
113
votes
12
answers
23k
views
Xcode 6.4 The Application You Have Selected Does Not Exist
I am trying to submit to iTunes Connect with Xcode 6.4. I am getting this error
Unable to Validate Your Application
The application you have selected does not exist.
I am able to find the ...
112
votes
7
answers
35k
views
Application Loader: "Cannot proceed with delivery: an existing transporter instance is currently uploading this package"
I have been unable to overcome this error in Application Loader. I've quit, restarted, tried different computers - it's like the server is hung up on an op that I never initiated and it won't time ...
109
votes
2
answers
116k
views
Bundle ID Suffix? What is it?
I'm new to the iPhone submission process. Apple asks for the Bundle ID Suffix. What is this? Not sure what to put here and what the significance of it is.
105
votes
11
answers
36k
views
TestFight beta testing for internal testers - Build state is "processing"
I've been using TestFlight for a while but this is the first time I'm submitting a build for beta testing directly from iTunesConnect since Apple bought TestFlight itself.
I've been experiencing a ...
104
votes
7
answers
16k
views
Xcode ERROR ITMS-90783: "Missing bundle display name"
Today I started to receive this error with fastlane and Xcode:
ERROR ITMS-90783: "Missing bundle display name. The Info.plist key
CFBundleDisplayName is missing or has an empty value in the ...
103
votes
12
answers
48k
views
Unexpected CFBundleExecutable key
After spending some time googling, something tells me that the issue is new.
We had a fully functional project supporting iOS7-8. Of course it was multiple times successfully submitted to AppStore.
...
103
votes
22
answers
45k
views
New build disappears after uploading it to iTunes Connect
I'm trying to upload a build to iTunesConnect with Xcode 8. Xcode shows me that the uploading is successful. In Activity tab of iTunesConnect I see that my build is appears and it's marked as "...
101
votes
5
answers
73k
views
How to re-send external tester invitations on Apple's TestFlight service [closed]
Is there a way to re-send an invitation to an external tester on Apple's TestFlight Beta Testing service?
(I am referring to facility for external beta testing accessed via iTunes Connect, not to the ...
99
votes
32
answers
35k
views
On Xcode 7 I keep receiving error "No accounts with iTunes connect access"
When I try to submit my app with the new seed Xcode 7.1 beta (7B60) I receive a weird error by which it complaints that there is "No accounts with iTunes connect access - iTunes connect access for... ...
97
votes
13
answers
79k
views
Can't find the new iOS Developer Program License Agreement I need to sign
A few weeks ago, I got this message when logging in itunesconnect.apple.com. I tried signing it back then, didn't find it and kind-of postponed the issue until later.
Well, later is now and I need ...
96
votes
11
answers
95k
views
Editing screenshots in iTunes Connect after iOS app was approved
In the iTunes Connect App Management interface -- how do I edit the screenshots for my localized (approved and live) iPhone app?
Unfortunately, the web upload form had a bug which actually required ...
94
votes
2
answers
62k
views
Typical time for Waiting For Review? [closed]
I uploaded my first app to iTunes connect, on the 23rd it changed status to Waiting For Review. The box which shows the status of app reviews says 80-99% of apps in the last 5 days have been reviewed. ...
92
votes
6
answers
83k
views
App rejected due to missing usage descriptions (Xcode8)
So I got this mail today saying that the latest build of my app was rejected by iTunes Connect due to some missing usage descriptions. To be exact:
This app attempts to access privacy-sensitive data ...
90
votes
13
answers
46k
views
IPv6 App Store Rejection
Our update has been rejected twice today for ipv6 network connectivity issues. Our networking code has not changed between the previous release and this current release.
The app only makes https ...
89
votes
7
answers
41k
views
How to get iTunes connect Team ID and Team name?
I'm writing down an Appfile for fastlane, my problem is I already have the team_name and team_id in Apple Dev Center but I can't get the iTunes Connect ID/itc_team_id. I'm working with different team. ...
89
votes
6
answers
65k
views
How to delete app Build in New iTunes Connect Site?
I want to upload my app's new version on iTunes connect, but I can't submit it as I mention here.
Now I want to delete uploaded build and upload new build with save version, but I get an error as ...
87
votes
11
answers
17k
views
Invalid Provisioning Profile Signature - STATE_ERROR.VALIDATION_ERROR.90165
I am trying to upload an archive to App Store Connect, and suddenly am getting the following error:
Invalid Provisioning Profile Signature. The provisioning profile included in the bundle cannot be ...